Privacy Policy

Last Updated: January 2026
Website: miserviceprosdirectory.com
Business Name: MI Service Pros Directory (miserviceprosdirectory.com) is operated by Simple Bright Solutions LLC (“we,” “us,” “our”).
Contact: [email protected] | 810-888-8485

1) What this Privacy Policy covers

This Privacy Policy explains how we collect, use, share, and protect information when you:

👉visit our website,

👉submit a business for listing,

👉contact us,

👉interact with business listings (for example, clicking links, calling, or messaging).

2) Information We Collect

A. Information you provide to us

If you submit a business listing or contact us, we may collect:

👉Business name, category, and services

👉Business address/service area (example: “Grand Rapids Area”)

👉Phone number and email address

👉Website, booking link, and social links

👉Business description and hours

👉Photos or logos you upload

👉Your name and role (if you submit on behalf of a business)

👉Any message you include in forms

If you purchase a paid/premium listing (optional):

We (or our payment processor) may collect billing-related information needed to complete the transaction.

Note: We typically do not store full payment card numbers; payment details are handled by our payment processor.

B. Information collected automatically

When you browse the site, we may automatically collect:

👉Device and browser type

👉IP address (general location may be inferred)

👉Pages visited, time on page, clicks, and referring/exit pages

👉Cookies or similar tracking technologies (see Section 6)

3) Public Directory Information

Directory listings are designed to be public. If your business is listed, your listing may display information such as:

👉business name,

👉category/services,

👉city/service area,

👉business phone number,

👉website/social links,

👉business hours,

👉photos/logo,

👉any description provided.

If you do not want certain information displayed publicly, do not submit it, or request an update/removal (Section 10).

4) How We Use Information

We use information to:

👉operate and improve the directory,

👉create, publish, and maintain business listings,

👉respond to inquiries and support requests,

👉verify listing accuracy and prevent spam/fraud,

👉send listing-related emails or messages (example: confirmation, edit requests, status updates),

👉analyze site performance and improve user experience,

👉comply with legal obligations.

5) How We Share Information

We may use trusted vendors to help operate, support, and improve the directory, such as providers for:

👉 website hosting and storage,
👉 analytics and performance monitoring,
👉 form submissions and customer support tools,
👉 email and SMS delivery,
👉 payment processing and billing (for paid listings),
👉 spam prevention and security,
👉 advertising, conversion tracking, and campaign measurement (where applicable).

These providers may access information only as needed to perform services on our behalf and are expected to protect it and use it only for those purposes.

B. Business listing visibility
Information included in a listing is shared publicly by design (Section 3).

C. Legal and safety
We may disclose information if required by law or if we believe disclosure is necessary to:

👉comply with legal processes,

👉enforce our policies,

👉protect our rights, safety, and property,

👉investigate fraud/security issues.

D. Business transfers

If we’re involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.

6) Cookies and Tracking Technologies

We may use cookies and similar technologies to:

👉 remember preferences
👉 understand how visitors use the site
👉 measure and improve performance

We use essential cookies (needed for basic site functionality) and may also use analytics cookies (to understand traffic and improve how the site works). Some cookies may be set by service providers we use for analytics, performance, or security.

We may also use advertising or retargeting technologies to measure campaigns and show relevant content. Where required, we will provide choices to manage these technologies.

You can control cookies through your browser settings. Blocking cookies may affect site functionality.

7) Third-Party Links and Businesses

Listings may include links to third-party websites (business sites, booking platforms, social media). We are not responsible for the privacy practices of third parties. Please review their policies before submitting information to them.

8) Data Retention

We keep information as long as needed to:

👉operate the directory,

👉maintain accurate listings,

👉comply with legal/accounting requirements,

👉resolve disputes and enforce agreements.

We may retain limited records for legitimate business purposes even after a listing is updated/removed.

9) Security

We use reasonable administrative, technical, and organizational measures to protect information. However, no method of transmission or storage is 100% secure.

10) Your Choices and Requests (access, updates, removal)

You can request to:

👉update listing details,

👉remove a listing,

👉correct inaccurate information,

👉access or delete certain information we maintain (where applicable).

Send requests to: [email protected] with:

👉the business name,

👉the listing URL (if available),

👉what you want changed/removed.

To protect you, we may request verification before making changes.

11) Email and SMS Preferences

If you receive emails or texts from us:

👉 Listing-related messages may be considered transactional/administrative.

👉 Marketing messages (if any) will include an unsubscribe option where required.

👉 You may request removal from non-essential communications by contacting us.

12) Children’s Privacy

This site is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information, contact us and we will take steps to delete it.

13) Region-Specific Privacy Rights (U.S. states and other regions)

Depending on where you live, you may have privacy rights such as:

👉 the right to know what information we collect,
👉 the right to access, correct, or delete certain information,
👉 the right to opt out of certain types of tracking/targeted advertising (where applicable).

If you want to exercise a privacy right, contact us at [email protected]. We will respond consistent with applicable law.

14) Changes To This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date shows when changes were made. Continued use of the site after changes means you accept the updated policy.

15) Contact Us

Questions or requests:
Email: [email protected]
Phone: 810-888-8485